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Re-planning journeys when roads are closed

What happened - icon

What happened?

Two crew change vehicles left camp at 5:30am to go to the airport.

As most of  the approved route was closed, they decided to take an alternate road.

The drivers did not consult the dispatcher.

1st vehicle hit a muddy patch, the driver lost control and the vehicle rolled over.

The second vehicle was several minutes behind and provided assistance.

The driver and three passengers in the vehicle were wearing their seat belts and had no injuries.

A driver examining the muddy road. Another driver stood beside the overturned silver vehicle.
What happened - icon

Why did it happen?

The journey should have been re-planned and approval gained from the dispatcher.

Alternate roads in the area have dead zones with limited radio/mobile phone signal.

Tiredness: the drivers are expected to arrive at 5 am for a pre-journey briefing, but they stayed 30 minutes away from camp.

Driver assessments do not adequately cover off-road driving.

What happened - icon

What did they learn?

Refresh the journey management policy with all drivers. Reinforce dispatcher responsibilities.

Assess all primary and secondary routes on a routine basis.

Ensure current road conditions are accounted for in journey management plans.

Regularly map areas with impaired radio/mobile phone signal and incorporate into journey management plans. Provide satellite phones if needed.

Provide accommodation for the driver at the camp on the night before travel to manage driver tiredness.

Revise current driver training and assessment programs to include off-road driving.

What happened - icon

Ask yourself or your crew

What other actions could have been taken?

Why do you think the drivers did what they did?

How do the issues (including mobile phone coverage, closed roads, planning, and off-road driving) affect us?

What can we do to improve journey management plans, or help drivers follow the plan?

What should we learn from this incident?

  • What happened?

    Two crew change vehicles left camp at 5:30am to go to the airport.

    As most of  the approved route was closed, they decided to take an alternate road.

    The drivers did not consult the dispatcher.

    1st vehicle hit a muddy patch, the driver lost control and the vehicle rolled over.

    The second vehicle was several minutes behind and provided assistance.

    The driver and three passengers in the vehicle were wearing their seat belts and had no injuries.

    A driver examining the muddy road. Another driver stood beside the overturned silver vehicle.
  • Why did it happen?

    The journey should have been re-planned and approval gained from the dispatcher.

    Alternate roads in the area have dead zones with limited radio/mobile phone signal.

    Tiredness: the drivers are expected to arrive at 5 am for a pre-journey briefing, but they stayed 30 minutes away from camp.

    Driver assessments do not adequately cover off-road driving.

    Why did it happen - icon
  • What did they learn?

    Refresh the journey management policy with all drivers. Reinforce dispatcher responsibilities.

    Assess all primary and secondary routes on a routine basis.

    Ensure current road conditions are accounted for in journey management plans.

    Regularly map areas with impaired radio/mobile phone signal and incorporate into journey management plans. Provide satellite phones if needed.

    Provide accommodation for the driver at the camp on the night before travel to manage driver tiredness.

    Revise current driver training and assessment programs to include off-road driving.

    What learn - icon
  • Ask yourself or your crew

    What other actions could have been taken?

    Why do you think the drivers did what they did?

    How do the issues (including mobile phone coverage, closed roads, planning, and off-road driving) affect us?

    What can we do to improve journey management plans, or help drivers follow the plan?

    What should we learn from this incident?

    Ask your crew - icon
Published on 02/04/19 3633 Views

Two crew change vehicles were making their way to the airport at 5:30 am. As most of the approved route was closed, they decided to take an alternate road. One of the vehicles hit a muddy patch, the driver lost control and the vehicle rolled over.