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What happened?
Driver was delivering fuel to a service station.
Driver got out of the truck cabin, but did not apply the parking brake!
During offloading, the truck rolled back and hit the sidewalk and a bollard.
As the station was closed during delivery (as required by company rules), no one was close to the truck when it happened.
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Why did it happen?
Driver was using a replacement truck that had a pneumatic parking brake. Driver was accustomed to using an electronic parking brake.
Driver did not apply wheel chocks, which are required when there is a slope.
The parking brake alarm (beeping sound), warning the driver that the brake was not applied, was not working.
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What did they learn?
Use wheel chocks to prevent vehicle rolling during delivery.
Make sure vehicles include a parking brake alarm, indicated by a beep, when the parking brake has not been set.
Maintain vehicles to ensure parking brake alarm is working.
When there is a change of vehicle, treat this as a management of change issue.
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Ask yourself or your crew
How can something like this happen here?
Have you ever forgotten to put on the parking brake? If so, why?
If a replacement vehicle was used, what features or vehicle controls might be unfamiliar to the driver? What could happen?
How do we check for basic functionalities in vehicles, if they are temporarily changed?
What actions or changes can we make to prevent similar incidents happening here?
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What happened?
Driver was delivering fuel to a service station.
Driver got out of the truck cabin, but did not apply the parking brake!
During offloading, the truck rolled back and hit the sidewalk and a bollard.
As the station was closed during delivery (as required by company rules), no one was close to the truck when it happened.
Why did it happen?
Driver was using a replacement truck that had a pneumatic parking brake. Driver was accustomed to using an electronic parking brake.
Driver did not apply wheel chocks, which are required when there is a slope.
The parking brake alarm (beeping sound), warning the driver that the brake was not applied, was not working.
What did they learn?
Use wheel chocks to prevent vehicle rolling during delivery.
Make sure vehicles include a parking brake alarm, indicated by a beep, when the parking brake has not been set.
Maintain vehicles to ensure parking brake alarm is working.
When there is a change of vehicle, treat this as a management of change issue.
Ask yourself or your crew
How can something like this happen here?
Have you ever forgotten to put on the parking brake? If so, why?
If a replacement vehicle was used, what features or vehicle controls might be unfamiliar to the driver? What could happen?
How do we check for basic functionalities in vehicles, if they are temporarily changed?
What actions or changes can we make to prevent similar incidents happening here?
During a fuel delivery to a service station, the driver did not apply the parking brake when he got out of the cabin. The truck rolled back and hit the sidewalk and a bollard while offloading but as per company rules, nobody was around the truck at that time.
